Privacy Policy rece69 — Security of Your Personal Information

1 Introduction and Scope of This Policy

This Privacy Policy applies to all users of the rece69 platform, including casual visitors, registered players, and VIP members. By using the rece69 website or mobile app, you agree to the data collection and usage practices described in this document.

Rece69 acts as the data controller for all personal information collected through our platform. We are fully responsible for ensuring your data is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and any applicable data protection regulations.

2 Types of Personal Data We Collect

Rece69 collects various categories of personal information depending on how you interact with our platform. Below is a comprehensive description of the data we may collect:

We only collect data that is strictly necessary for the stated purposes. rece69 does not collect sensitive information such as biometric data, health information, or your political views.

3 How We Use Your Data

Every piece of information we collect from you is used for a specific and legitimate purpose. rece69 uses your personal data for the following purposes:

• Creating and managing your player account, including the identity verification (KYC) process required for platform security.
• Processing financial transactions including deposits and withdrawals securely and efficiently.
• Providing effective customer support and responding to any inquiries or complaints you may have.
• Sending account-related notifications, relevant promotions, and important service updates.
• Detecting and preventing fraud, money laundering, and other illegal activities on our platform.
• Complying with the legal obligations and regulatory requirements binding on rece69 as a platform operator.
• Analyzing usage patterns to improve your gaming experience and overall platform performance.

4 Data Sharing with Third Parties

Rece69 takes a highly restricted approach to sharing users' personal data. We do not sell or rent your information to any external party for advertising or marketing purposes.

However, there are specific situations where we may need to share your data with authorized parties, namely:

• Payment service providers — to securely process your deposit and withdrawal transactions through licensed payment gateways.
• Game software providers — minimum details required to grant you access to third-party games within the rece69 platform.
• Law enforcement authorities — where required by court order or a legitimate request from the relevant government authority.
• Cloud and infrastructure service providers — who are bound by strict confidentiality agreements and only process data in accordance with rece69's instructions.

5 Our Data Security Measures

Protecting your personal data from unauthorized access, loss, or disclosure is a core technical priority at rece69. We continuously invest in the latest security infrastructure to ensure your information remains fully protected at all times.

• End-to-end encryption using TLS 1.3 protocol for all data transmitted between your device and rece69 servers.
• Passwords are stored using strong hashing algorithms — we never store your password in plain text.
• Layered access controls ensuring that only authorised personnel who require access to specific data are able to view it.
• Round-the-clock security monitoring (24/7) with an active intrusion detection system that flags unusual activity.
• Regular security audits conducted by independent cybersecurity experts to identify and address any vulnerabilities.
• A comprehensive incident response plan to ensure any data breach is addressed swiftly and effectively.

6 Cookies and Tracking Technologies

The rece69 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies — Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Preference Cookies — Stores your preferred settings such as language and display format to provide a more personalized experience.
• Analytics Cookies — Helps us understand how users interact with the platform for internal improvement purposes.
• Security Cookies — Used to detect suspicious activity and protect your account from unauthorized access.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect specific features of the rece69 platform.

7 Your Rights Regarding Personal Data

As a rece69 user, you hold important rights over your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to making it easy and transparent for you to exercise these rights.

8 Data Retention Period

Rece69 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention guidelines:

• Active account data is retained for as long as your account remains active and for 7 years after account closure for legal compliance purposes.
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's accounting and tax law requirements.
• Customer support communication logs are retained for 2 years for service quality and dispute resolution purposes.
• Platform analytics and usage data are stored in aggregated, non-personally identifiable form for a maximum of 3 years.
• KYC documents are retained for the period required under applicable anti-money laundering regulations.

Once the retention period expires, your data will be securely deleted or anonymized using procedures that ensure it cannot be recovered or accessed by any party.

9 Changes to This Privacy Policy

Rece69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to registered users via in-platform notifications or email at least 14 days before the changes take effect.

The latest version of this Privacy Policy is always available on this page with the effective date clearly stated. We encourage you to review this page periodically to stay informed about how we manage your personal data.

10 Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the rece69 privacy team is ready to assist you.

• Use the live chat feature available 24/7 on the rece69 platform for the fastest response.
• Visit the FAQ us for answers to the most frequently asked privacy questions.
• For formal personal data rights requests, please clearly state the type of request, your account number, and a valid identification document.

We are committed to responding to all privacy inquiries within 3 business days, and to data rights requests within 14 business days from the date a complete request is received.